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Introduction

AthenaHealth is a cloud-based healthcare technology company that provides electronic health records (EHR), revenue cycle management, and medical billing solutions. It offers a suite of tools designed to help healthcare providers manage their practices efficiently. One of AthenaHealth's key features is its ability to streamline Electronic Health Records (EHRs), enabling practices to store, update, and access patient medical records in real time. This ensures that healthcare professionals have up-to-date patient information, improving clinical decision-making and overall patient care.

How AthenaHealth Enhances Bookadoc​

Bookadoc integrates with AthenaHealth to simplify appointment management and patient record synchronization. This integration enables seamless communication between Bookadoc and AthenaHealth, allowing healthcare providers to manage their schedules more efficiently. The integration covers the following key functionalities:

  1. Syncing Open Appointment Slots

    • Bookadoc automatically retrieves open appointment slots from AthenaHealth.
    • This ensures that patients can only book available slots, reducing scheduling conflicts.

  2. Syncing Booked Appointments

    • Bookadoc fetches appointments that have already been booked in AthenaHealth.
    • This prevents duplicate bookings and ensures both systems remain in sync.

  3. Managing Patient Records

    • Patient data, including demographics and medical history, is synchronized between AthenaHealth and Bookadoc.
    • New patients can be created in AthenaHealth directly from Bookadoc.

  4. Booking Appointments

    • When a patient schedules an appointment in Bookadoc, the booking is automatically created in AthenaHealth.
    • This ensures the provider's schedule remains updated in real time.

  5. Rescheduling Appointments

    • Patients can modify their appointments through Bookadoc, and the changes reflect in AthenaHealth.
    • This ensures providers are aware of all schedule adjustments.

  6. Canceling Appointments

    • Cancellations made in Bookadoc are updated in AthenaHealth, freeing up slots for other patients.

By integrating with AthenaHealth, Bookadoc ensures that healthcare providers can efficiently manage their schedules, reduce administrative burdens, and enhance patient care through real-time synchronization.